This Payment Policy describes the payment procedures, billing conditions, transaction security, fraud prevention measures, refunds, and payment responsibilities applicable to all purchases made through AURELION APPAREL LTD (“Company,” “we,” “our,” or “us”).
By using our website and placing an order, you acknowledge that you have read, understood, and agreed to this Payment Policy.
1. COMPANY INFORMATION
Legal Business Name: AURELION APPAREL LTD Registered Office Address: FLAT 18 FLORENCE COURT ST. MARYS ROAD LONDON, ENGLAND NW10 4BH
AURELION APPAREL LTD operates an online retail store specializing in fashion apparel and accessories for men and women, including but not limited to:
Jackets and outerwear
Hoodies and sweatshirts
Jeans and denim apparel
Shorts
Sweaters and knitwear
Joggers and sweatpants
T-shirts and casual wear
Seasonal fashion collections
All products displayed on our website are subject to availability.
3. ACCEPTED PAYMENT METHODS
We accept secure payments through reputable and PCI-compliant payment providers. Available payment methods may include:
Visa
Mastercard
American Express
Maestro
Discover
Apple Pay
Google Pay
Shop Pay
Other payment methods displayed at checkout
We reserve the right to modify available payment methods at any time without prior notice.
4. PAYMENT AUTHORIZATION
By submitting payment information during checkout, you:
Confirm that you are authorized to use the selected payment method;
Authorize AURELION APPAREL LTD and its payment processors to charge the total purchase amount;
Agree to pay all applicable charges, including taxes, shipping fees, duties, and handling costs.
All transactions are subject to authorization, verification, and approval by the payment provider and fraud prevention systems.
Orders may be temporarily held for additional security verification before shipment.
5. BILLING INFORMATION
Customers agree to provide accurate, complete, and current billing information, including:
Full legal name
Billing address
Phone number
Email address
Valid payment credentials
Failure to provide accurate billing information may result in delayed processing, payment rejection, or order cancellation.
6. ORDER CONFIRMATION
Once payment has been successfully authorized, an order confirmation email will be sent to the email address provided during checkout.
The confirmation email may include:
Order number
Product details
Payment summary
Shipping method
Billing information
Receipt of an order confirmation does not constitute final acceptance of the order. We reserve the right to cancel or refuse any order for legal, security, inventory, or fraud-related reasons.
7. CURRENCY AND PRICING
All prices displayed on the website are listed in the applicable transaction currency.
Customers purchasing from outside the United Kingdom may incur:
Currency conversion fees
International transaction fees
Bank processing charges
These fees are determined solely by the customer’s financial institution and are not controlled by AURELION APPAREL LTD.
We reserve the right to adjust pricing, promotions, discounts, and product availability without prior notice.
8. TAXES AND DUTIES
Applicable taxes are calculated at checkout where required by law.
International customers may be responsible for:
Import duties
Customs clearance fees
VAT or GST charges
Additional local taxes
Such charges are determined by local customs authorities and remain the responsibility of the customer unless otherwise stated.
9. FRAUD PREVENTION AND SECURITY REVIEW
To protect customers and maintain a secure shopping environment, all transactions are monitored through automated fraud detection systems.
We reserve the right to:
Request identity verification documents;
Require address confirmation;
Contact customers for additional verification;
Refuse suspicious transactions;
Cancel orders identified as high-risk or fraudulent.
Orders associated with unauthorized payment activity may be reported to the appropriate authorities.
10. PAYMENT SECURITY
We implement commercially reasonable technical and organizational safeguards to protect payment data.
Our website uses:
SSL (Secure Socket Layer) encryption;
Secure checkout technology;
PCI-compliant payment processors;
Fraud monitoring and transaction screening systems.
For security purposes, AURELION APPAREL LTD does not store full payment card details on its servers.
11. FAILED OR DECLINED TRANSACTIONS
Payments may be declined for reasons including but not limited to:
Insufficient account balance;
Incorrect billing details;
Expired payment cards;
Banking restrictions;
Fraud prevention triggers;
Unauthorized transaction concerns.
If your transaction is declined, we recommend contacting your card issuer or attempting payment using an alternative payment method.
12. REFUND POLICY
Approved refunds will be returned to the original payment method used during purchase.
Refund processing times typically range from 5–10 business days, depending on the customer’s financial institution and payment provider.
Refund eligibility may depend on:
Product condition;
Return compliance;
Order status;
Applicable return policies.
Shipping fees and non-refundable charges may be excluded from refunds where legally permitted.
13. CHARGEBACK POLICY
Customers are encouraged to contact us directly before initiating a chargeback or payment dispute.
Fraudulent or abusive chargeback activity may result in:
Permanent account restrictions;
Refusal of future orders;
Submission of supporting transaction evidence to payment providers;
Legal action where applicable.
We maintain transaction records, shipping confirmations, and customer communications for dispute resolution purposes.
14. ORDER CANCELLATIONS
Orders may only be canceled before shipment confirmation.
Once an order has been processed or dispatched, cancellation requests may no longer be possible and standard return procedures will apply.
AURELION APPAREL LTD reserves the right to cancel any order due to:
Product unavailability;
Pricing errors;
Payment issues;
Suspected fraud;
Regulatory compliance concerns.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, AURELION APPAREL LTD shall not be liable for:
Banking fees;
Currency conversion losses;
Delayed payment processing;
Third-party payment gateway interruptions;
Unauthorized access caused by customer negligence.
Customers are responsible for safeguarding their payment credentials and account access information.
16. COMPLIANCE AND LEGAL OBLIGATIONS
AURELION APPAREL LTD complies with applicable payment processing regulations, anti-fraud measures, and consumer protection laws relevant to our business operations.
We reserve the right to cooperate with financial institutions, payment processors, law enforcement agencies, and regulatory authorities regarding investigations involving fraud, unauthorized transactions, or illegal activity.
17. POLICY MODIFICATIONS
We reserve the right to amend, revise, or update this Payment Policy at any time without prior notice.
Any modifications become effective immediately upon publication on our website.
Customers are encouraged to review this policy periodically for updates.
18. CONTACT INFORMATION
For payment support, billing questions, transaction disputes, or refund inquiries, please contact:
